All cancellations refunds will be processed as per the below policy.
- when your order has dispatched.
- If you order customized goods, that means at the time you not seek cancel because the customization of your order has started already.
- Orders during peak events which can be processed four days prior to dispatch.
- If you order from our website successfully and payment has been made or deducted, then you not be able to cancel the order.
- Gift cards.
- Fresh Flowers.
- To complete your return, we require a receipt or proof of purchase.
- If the items have been defective or damaged, we only replace it and if you want to exchange with same item then please send us an email on: Info@gulkaar.com
- To return your product, you should send it on our main branch: ( Shop # 27 New Tollinton Market, Jail Rd, Lahore, 54000. )
- To complete your return, we require a receipt or proof of purchase.
We send you an confirmation email shortly when we received your cancellation / amendment request. All refunds will be made within 14 working days of receiving the cancellation notification.