All cancellations refunds will be processed as per the below policy.

  • when your order has dispatched.
  • If you order customized goods, that means at the time you not seek cancel because the customization of your order has started already.
  • Orders during peak events which can be processed four days prior to dispatch.
  • If you order from our website successfully and payment has been made or deducted, then you not be able to cancel the order.
  • Gift cards.
  • Fresh Flowers.
  • To complete your return, we require a receipt or proof of purchase.
  • If the items have been defective or damaged, we only replace it and if you want to exchange with same item then please send us an email on: Info@gulkaar.com
  • To return your product, you should send it on our main branch: ( Shop # 27 New Tollinton Market, Jail Rd, Lahore, 54000. )
  • To complete your return, we require a receipt or proof of purchase.

We send you an confirmation email shortly when we received your cancellation / amendment request. All refunds will be made within 14 working days of receiving the cancellation notification.